Neighbor Feedback Associate

● Gain familiarization with neighbor surveys’ key insights to capture our community’s key cultures
and food relevance based on culture and preferences, as well as services received through FRFB
programs
● Aid in the administering of comprehensive qualitative neighbor assessments to enhance
program standards within the community either through one on one interaction, via email, or in
focus group environments
● Compile data and information, utilize tracking system( Google Forms) to maintain accurate
records in coordination with survey results
● Record responses to surveys provided via paper copies and direct those responses to the
appropriate staff for review, make independent decisions based on feedback
● Manage conflicts, questions and neighbor/volunteer interaction in a courteous, professional and
friendly manner
● Demonstrate effective communication techniques and foster an environment of open dialogue
● Comply with all regulations requiring neighbor confidentiality
● Utilize multiple mediums for communicating policies, changes, and best practices to neighbors
● Solicit feedback from neighbors and volunteers to aid in decision making about future programs
and changes
● Display passion and optimism for the work, provide vision and inspiration to peers, and
exemplify FRFB core values
● Participate in group decision making by contributing insight and ideas to direct supervisor and
program team